Privacy & Data Protection

This Privacy Policy explains how we collect, use and protect personal information when you use Desert Nights. We take your privacy seriously and describe here the types of information we gather, how we use it, and the choices and rights available to users in Canada. This policy applies to information collected through our site, account registration, transactions and customer support channels.

Types of data we collect

Personal data

When you register an account or contact support we collect personal information such as your name, date of birth, email address, phone number, billing and mailing address, and identity documents where verification is required. We use this information to operate your account and to meet verification and regulatory requirements.

Technical data

We collect technical and device information including IP address, browser type, device identifiers, operating system, and pages visited. This helps us keep the site secure, improve performance, and troubleshoot issues.

Transactional data

Transactional data includes deposits, withdrawals, game activity, bonus activity and payment method details. We record transaction amounts, dates and related account activity to process payments, handle disputes, and maintain accurate records.

Use of information

We use collected information to provide and maintain your account, process payments, verify identity, prevent fraud, respond to support requests, and communicate important account notices. We may also use data for site analytics, security monitoring and to improve services. We do not sell your personal information.

Data protection practices

We protect personal information through technical and organisational measures such as access controls, encrypted storage, and secure transmission practices. Access to personal data is limited to staff and service providers who need it to perform their duties. We retain personal information only as long as necessary for business and legal purposes.

Cookies and tracking technologies

We use cookies and similar technologies to manage sessions, remember preferences, prevent fraud and analyse site use. You can manage cookie preferences through your browser settings. Some features may not work correctly if cookies are disabled.

User rights

Users in Canada have rights to access, correct and request deletion of personal information held about them, subject to legal and regulatory retention requirements. You may also object to certain processing or request restriction where applicable.

Access, correction and deletion of data

To access, update or delete your information, sign in to your account and use the account settings or contact customer support. We will respond to requests in a timely manner and may require verification to confirm your identity before making changes.

Information sharing and third parties

We share information with service providers who support payments, identity verification, customer support, hosting, and analytics. We may also disclose information to comply with legal obligations, to protect the safety of users, or to investigate fraud. Third parties are required to protect your data and may only use it for the agreed purpose.

Privacy policy updates

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on the site with an updated effective date. Continued use of the site after changes indicates acceptance of the updated policy.